SCHEDULE AVAILABILITY OF SERVICE
Monday – Friday (except holidays)
8:00 AM – 5:00PM
WHO MAY AVAIL OF THE SERVICE
Residents/business establishments within the service area of Surallah Water District who are interested to avail of the water service.
REQUIREMENTS
-
- 1 piece current 2×2 photo
- Photocopy of any of the following: Lot Title, Current Tax Declaration, Notarized Deed of Sale, Contract to Sell/Certification attesting to the applicant’s ownership of the subject property for water service connection.Note: SWD may request other documents in the absence of any of the aformentioned.
- For Lesse of Government Commercial Building/Stall:
- 1 piece current 2×2 photo
- Current Business Permit
-
- For Temporary Connection (Contractors, Transient Vendors, etc):
- 1 piece current 2×2 photo
- Photocopy of any of the following: Contract, Lot Title, Current Tax Declaration, Notarized Deed of Sale of the subject property for water service connection
- For Temporary Connection (Contractors, Transient Vendors, etc):
Note: For rented residential/commercial building, application should be in the name of property owner.
- Fees
- Service connection registration fee: Php 3,000.00
- Private plumber’s labor charge: 40% of materials cost
SERVICE DURATION
A total of 3 hrs, & 35seconds – actual frontline activity, or 2 days and 35 minutes including turnaround time.
Note: Installation of plumbing requirements is within 2 days upon notice from applicant of the availability of required materials
HOW TO AVAIL THE SERVICE
Step 1
- Submit to Customer Service Assistant the requirements for Water Service Connection (WSC).
- Fill-out Application Form for WSC.
- Attend customer orientation on SWD policies for water service availment.
Step 2
- Pay the Service Connection Registration Fee at the Cashier and present Official Receipt to Customer Service Assistant together with the duly filled-out Application for WSC.
Step 3
- Receive the Customer’s copy of the approved application for WSC.
Note: Wait the following day for SWD personnel to conduct pre-installation inspection and materials estimate.
Step 4
- Procure all materials listed in the Materials Estimate Form.
Note: Upon availability of required materials, call or text SWD office for the schedule of installation by the private plumbers.
Step 5
- Installation of new water service connection.
- Sign Installation Report
End of Transaction
***Amended July 2018